Gestão analítico-comportamental do desempenho em policiais militares

Abstract

Organizations use performance management tools to provide to individuals better conditions for the development of their activities. Performance is the individual's behavior during the execution of a task, managing it implies establishing relationships between antecedent events, response and its consequences. In 2018, the Brazilian public security forum pointed out that 6,160 people were killed by military police, indicating that the performance of these professionals impacts the entire society. The most common approach taken by the military police is that of the “person on foot”, the police officers working in pairs, one police officer make the search in suspect and the other does the security of the first, a good performance in this activity is essential, in order to avoid abuses or jeopardize the security of police and the public. The objectives of the study were: evaluate an intervention model for related behaviors approaching the “person on foot”; evaluate the behavioral repertoire of approaching the “person on foot” of police officers, model and install behavioral repertoire of approach to the “person on foot”. The design used was the single-subject experimental with type A-B-A-B reversion. Two volunteer military police officers participated in the survey. There were 15 target behaviors evaluated by the police officer responsible for the search and nine by the police officer who performed the security. They were taken from the Military Police operational manual and registered in a checklist. The procedure had the following steps: 1) Instruction on the Experiment, 2) Pilot Study, 3) Baseline Measurement, 4) Intervention, 5) Return to Baseline, 6) Intervention, 7) Follow-up, 8) Interview with the police officers’s perception of the experiment. The intervention consisted of to provide feedback about police officer’s behavior in situations of approaching the suspicious collaborative person on foot, showing appropriate behaviors on the video and providing praise that worked as reinforcement and provide instructions on how to proceed according to the operational manual for inappropriate behaviors. The data were collected by the researcher between the months of March to July 2020. The results showed a significant increase in hits in the target behaviors. In the baseline one participant “responsible for security” got 37.4% of the behaviors correct and the participant “responsible for the personal search” 44.9% of the behaviors both passing to 100% of the behaviors in intervention two and remaining in the follow-up. In the interview, the police positively evaluated the research. It is concluded that the intervention was effective in modeling and installing the target behaviors of the “collaborative person on foot” approach and that there is a possibility of its use in other police routines.